1. Who we are
DataDiwan ("we", "us") operates datadiwan.com — the marketing website for our AI and data consultancy based in Helsinki, Finland. Contact us via the contact form or WhatsApp.
2. Information we collect
2.1 Information you provide
- Contact form: name, email, company (optional), message, and language preference.
- Calendly: if you book a call, scheduling data is processed by Calendly under their privacy policy.
- AI assistant demo: chat messages you send when the live demo is enabled (rate-limited, not used for model training).
2.2 Automatically collected
- Server logs (IP address, browser type, pages visited) for security and debugging.
- Theme and language preferences stored locally in your browser when you accept preference cookies.
3. How we use information
- Respond to enquiries and schedule consultations.
- Operate and improve the website and demo assistant.
- Comply with legal obligations and prevent abuse (rate limiting, honeypot spam protection).
We do not sell your personal information.
4. Legal basis (GDPR)
- Consent: analytics and non-essential cookies.
- Legitimate interest: responding to business enquiries, site security.
- Contract: when you engage us for services under a separate agreement.
5. Processors and transfers
We use trusted processors including:
- Supabase — contact form lead storage (EU region where configured).
- Vercel — hosting.
- Anthropic — AI assistant demo responses (when enabled).
- Calendly — meeting scheduling.
Transfers outside the EEA use appropriate safeguards (SCCs or adequacy decisions) where required.
6. Retention
- Contact leads: up to 24 months unless a longer period is needed for an active engagement.
- Chat demo logs: short-term, operational retention only.
- Server logs: typically up to 90 days.
7. Your rights
Under GDPR you may request access, correction, deletion, restriction, portability, or object to processing. Use the contact form or WhatsApp. You may lodge a complaint with the Finnish Data Protection Ombudsman.
8. Cookies
Essential cookies run the site. Analytics and preference cookies require your consent via the cookie banner. You can change preferences by clearing site data or contacting us.
9. Changes
We may update this policy. Material changes will be reflected on this page with an updated date.